Support Center

We're here to help with your IT solutions, from apps to AI.

How Can We Assist You?

Our support team at Netarch is dedicated to ensuring your IT solutions run smoothly. Whether you're experiencing issues with your custom app, website, or AI/ML implementation, we’ve got you covered with resources and direct support.

Common Issues & Solutions

  • App Crashes: Ensure your app is updated to the latest version. Check our Knowledge Base for detailed troubleshooting steps.
  • Website Downtime: Verify your hosting status and contact us if the issue persists.
  • AI Model Errors: Review your input data formats and refer to our AI/ML documentation in the Knowledge Base.
Netarch Support Team

Get in Touch

If you can’t find the solution you need, our support team is available to assist you. Reach out via email or phone, or submit a ticket directly.

Email: support@netarch.co

Phone: +49 123 456 789 (Mon-Fri, 9 AM - 5 PM CEST)

Current Time (CEST): 10:28 PM, Thursday, May 15, 2025 (Our team will respond during business hours.)

Need Immediate Help?